Property Management with Beavers Bend Lodging
Hello, my name is Janet Cress, owner of the Last Resort Cabins. I
tell folks that I retired from the Hotel Industry & returned home
in order to have a less stressful lifestyle. The truth is, I work
all the time and enjoy every minute of it!
As a former Director of Operations for a major hotel management company,
I am well versed on all angles of what it takes to rent and service your
cabins and care for our future campers. We take pride in
the relationships we have developed and sustained with our owners, and many
repeat campers.
I am committed to creating environments that are
upbeat and fun, and where honesty, integrity and ethics matter. My hands-on-approach,
proven track record and level of expertise is simple based on experience,
knowledge and my ability to build caring friendships with our campers.
I Love the Cabin business!
Thank You for your interest in our services. We welcome you and are honored
to be of service.
If you own a cabin in the Broken Bow Lake/Beavers Bend area, and are interested
in renting your cabin(s), please take a minute to review our comments below and
frequently asked questions. Please contact us anytime with questions.
We handle all aspects of renting and managing your cabin(s) including the
advertising, booking, cleaning, reservations, and coordination of any needed
general maintenance and yard/landscape upkeep. We also
handle all of the accounting and sales tax reports. We advertise in numerous
locations including our website, various publications, magazines and many
other website partners, through the Broken Bow Chamber of Commerce and co-op
advertising with the McCurtain County Tourism Authority. We keep
friendly, courteous, and open communication with you to ensure a long term
relationship. You are our business, so when you can't be here, WE CAN BE!
Beavers
Bend Lodging offers a family of cabins whose design
and ambience celebrates the uniqueness of their individual styles, which
are positioned with strong one-of-a-kind identities.
Client Comment:
My cabin is managed with special care and closely monitored
as if it were her own. I like that Janet gets to know the campers and builds a relationship
with them. I am very pleased with the revenue generated and every time
I visit my cabin I find it in tip-top condition.
Owner,
Spears Lodge
Contact Us About Your Property
We take pride in responsive and straight forward communication with our
owners & guests. We are proud of our history, excited about our
current performance, and enthusiastically await the future. We hope
you will choose to be a part of it.
If you have cabin opportunities you would like to discuss, would like more
information, or to schedule an appointment, please Contact
Us Today or
give us a call anytime at 1-888-494-6639.
Respectfully,
Janet Cress
Comments from our Guests:
This is the perfect place for family. We feel safe & secure,
the trees and cabins are awesome. Love the way they are all different,
gives way to many visits & a new experience each time. Thank you
for being so considerate about everything. Absolutely love it here. D.
Martin
Cabins were awesome! There wasn’t one thing we didn’t
have! Our family will definitely be back. Thanks for putting up
with 9 kids. The Williams Family
We loved it. Everytime
we stay it gets better. Thanks Janet we love what your doing. We’ll
be back! The Hobbs
We were really excited when we got here. The
cabin is just great! It was so much more than we expected. We
will go home and tell all our family & friends about your cabins. They
are so nice, neat, clean and well equipped. We will come back… Guest
from Stroud Oklahoma
FREQUENTLY ASKED QUESTIONS AND ANSWERS
Q. How much
linen do I need to maintain in the cabin?
A. We require one additional set of bedroom linen per cabin. (One
turn) Bathroom terry should be determined by the number of occupancy times
5. For example if your cabin can occupy 10 people times 5 = 50 bath
towels. About ½ will be kept in the cabin. Most linens
are taken back to the main laundry room at the Last Resort Cabins. Each
cabin’s linen is kept separate and returned/rotated during the next
cleaning process.
Q. Is there a start-up fee?
A. Yes, There is a $50.00 fee to include your property on our web site. Based
on experience, we have found it necessary to charge an initial deep cleaning
fee of $12.00 per hour when applicable.
Q. What does the owner
need to supply or maintain in the cabin?
A. All rentals need to be fully furnished with towels, sheets, blankets,
pillows, dishes, pots, pans, etc. (all supplied by the owner) We will replenish/supply
soap (dish, hand, & bath soaps), dishwasher & washing detergents,
trash bags of various sizes, light bulbs, toilet paper and paper towels. We
prefer to have a locked area in all cabins for back-up supplies.
Q. Is
trash service provided?
A. Yes, A daily trash pick-up service will be provided to your cabins. This
also allows us another opportunity to have contact with our campers, strengthening
our relationship, checking to insure they have everything they need, answering
questions, and giving us the time to thank them and encourage their next
visit.
Q. How do potential renters make Reservations?
A. Renters can either call us or book online. To reserve a
cabin we require a valid credit card to secure the reservation, and
the balance due upon arrival.
Q. How do renters
pay for their accommodations?
A. We personally visit your cabin. This visit allows us to insure
everything is in proper order & to assist the guest with any questions
about the cabin or tourist information/maps, etc. It allows us to verify
the number of guests or pets and charge accordingly. We accept MasterCard/Visa,
American Express and Discover. Campers have the option to change
payment upon arrival. Cash, Checks and Credit Cards are accepted.
Q. What
happens when a complaint is received about a loud party or other activities
in my cabin?
A. We
investigate the complaint with a business associate. Most people
just need to be reminded that they have neighbors. Each situation will
be handled according to the atmosphere we encounter. Seldom do we experience
problems, most campers are very considerate. If we should call the
sheriff’s
department, we will also alert you immediately.
Q. How
do I know when my cabin is reserved and when can I stay in my own cabin?
A. By using the same online reservation calendar that our guests use, you
may reserve your cabin. If you would like to reserve your cabin, simply
complete your request. Upon your departure, it is your choice to clean
your cabin or to have us service the cabin at an hourly rate which will be deducted
from the next rental.
Q. Do you allow pets in the rentals?
A. It is up to each owner whether pets are allowed in their cabin. If pets
are not allowed and we find pets in your cabin, we will discuss the situation
with the renter and charge accordingly.
Q. Do you have a minimum night stay?
A. Yes, we typically require a minimum 2 night stay. A three night stay
is required for high season weekends in March, October, July, Labor Day
Weekend, Memorial Day Weekend and a minimum 4 night stay is required for special holiday weeks
including Thanksgiving. Some weekends during June, July & August will
normally be a 3 night minimum stay.
Q. How are maintenance problems handled?
A. Each problem is addressed individually with the owner. We can
recommend service professionals in the area and if necessary, will meet
service staff at your cabin to insure everything is completed and the cabin
is placed back in rentable order. Fees will apply after 1 hour.
Q. Is
yard clean-up included in our agreement?
A. We can coordinate anything from yard clean-up to maintenance problems.
During fall season, leaves will be blown away from the primary entrance area
only. Additional fall clean-up will be charged. Sweeping of deck areas
are a standard cleaning service.
Q. During off-season
will you check our cabin?
A. Yes, we make every effort during the months of December, January and
February to check our rental units once a week. We will discuss with the owner
our recommendations for off-season deep cleaning and winterization suggestions
to help reduce cold weather damage and to conserve energy cost.
Q. What are the fees?
A. This business requires a lot of mileage, labor, advertising & promotion
dollars, cleaning supplies, coordination, skill, and patience! During our 1st
visit, we’ll review the fee. We promote one fee that includes booking,
cleaning, supplies, and hot tub cleaning. One fee covers all the basics. We
do not charge separate fees for paper products, soap, etc.
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